Technical Services
Our technical services are delivered to your business in one of 3 ways, depending upon your specific needs and budget. Ranging from the business basics, all the way up to advanced enterprise-class services, we can provide you with a solution to meet any IT challenge. To help you determine which class of service you require, we will sit down with you to assess and measure these key areas: quality of service needed, down-time tolerance, and system and data protection requirements.LANPRO's 3 Levels of Technical Services:
Break-Fix Model
At the starter level, our "Break-Fix" model provides your business technical assistance on-demand. If something breaks or stops functioning, you call and we fix it accordingly. There is zero client obligation at this level, but in turn, there is no guarantee your systems will be proactively monitored or maintained, or that we can provide critical assistance in emergency situations. Our Break-Fix services are generally reserved for very small operations of 1-4 computers with limited budgets and are based on the traditional “Trading Dollars for Hours” concept.
iManaged Services
LANPRO’s iManaged Service Plans are contractual subscription services that offer a fixed-cost solution for computer networks hosted within your facility. The entire network is managed by LANPRO, without any hidden surprise costs to you along the way. Some of the benefits include: unlimited remote and onsite support, guaranteed emergency response time, proactive network monitoring and maintenance, and an experienced pool of technicians on stand-by to facilitate your every IT need!
For more on LANPRO's iManaged Services offering, please click here.
iManage Complete!
The LANPRO iManage Complete package allows our clients to couple hardware, software, and installation with their monthly technical support and maintenance services to administer their newly-implemented IT infrastructure. With one monthly payment, they are getting everything they need (Hardware, Software, Installation, and Monthly Support) in a state-of-the-art, fully-functional, fully-maintained and serviced computer network implementation.
One Payment = One Complete Solution!
For more on the iManage Complete solution, please click here.
Whether your business is large or small, with 5 computers or 100 computers, LANPRO has the right service plan for you. And YES, we have the most comprehensive checklist of solution offerings that every client requires in today’s sophisticated computer network environments:
- Low-End to High-End Server Solutions (Dell Premier Partner)
- Low-End to High-End Computers and Laptops (Dell Premier Partner)
- Firewalls and Routers
- Anti-Virus/Anti-Spyware Solutions
- SPAM Solutions for your Corporate Email
- Website Development
- Telephony/VOIP Solutions
Contact LANPRO today and arrange for a FREE, no-obligation site evaluation and computer network assessment: 661.716.8324.
